Support hub

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Please note we will only answer queries about Aro Assistant and do not give advice on compliance or tax matters.

Browse by Topic

GENERAL HELP

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Quick Start Guide

​Starting a Job

Concluding a Job and Rollover

Sending a Client Survey

Editing a Document

Adding & Editing Contacts

Customise a Template/Workpaper
Known Issues

Partner Review and Follow Ups

Adding a User

Account settings - logo, details and security

Forgot Password
Exporting a File

Active Jobs vs Archived Jobs

Changing Plans

How to sign up

Watch: Video Library

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GUIDES FOR TECHNICAL TEMPLATES

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Compliance with the Privacy Act 2020

Trust Initial Compliance Review

Common Reporting Standards (CRS)

Tax on Sale of Property

Residential Rental Interest Deductibility

Solvency
Tax on Cryptocurrency coming soon
 

GUIDES FOR ROUTINE TEMPLATES

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Set up Employee / Contractor in Payroll

Annual Company Administration

Forming a Company 

Removing a Company from the Register

AML - Customer Due Diligence 

Residential Rental Property

End of Year Data Collection

Trust Annual Administration

Home Office Costs

Change a Company Name

Using Calculators

Share Transfers